SAN ANTONIO – In the wake of devastating storms, tornadoes, and flooding that impacted Texas between July 12 and August 4, FEMA has opened disaster recovery centers in Bexar and Kerr counties to assist those affected. These centers aim to provide essential support to homeowners and renters dealing with losses that may not be covered by their insurance policies.
Residents in San Antonio can visit the Las Palmas Branch Library, located at 515 Castroville Road. This center offers in-person assistance during the following hours: 12:30 PM to 7:30 PM on Mondays and Tuesdays, and from 10:30 AM to 5:30 PM Wednesday through Saturday. Please note that the center will be closed on Sundays and also on Wednesday, November 11, in observance of Veterans Day.
In Kerrville, individuals can seek help at Calvary Temple Church, situated at 3000 TX-534 Loop. This center operates from 8 AM to 6 PM, Monday through Saturday, and is closed on Sundays. Importantly, no appointments are needed to access these services.
To ensure a smooth recovery process, FEMA advises homeowners and renters to first file a claim with their insurance provider before seeking additional assistance. The deadline for residents in 20 eligible counties, including Bexar, Kerr, Uvalde, and Medina, to apply for FEMA assistance is December 29.
Applications can be submitted through multiple channels: online at DisasterAssistance.gov, via the FEMA app, by calling 800-621-3362, or in person at a recovery center. For those seeking a recovery center based on their location, a useful tool is available at FEMA.gov/DRC, where residents can search by ZIP code.
FEMA’s assistance became available following an announcement from Governor Greg Abbott in October, confirming that the federal government approved Texas’ appeal for individual assistance. This decision was further reinforced by President Donald Trump’s administration, which committed to providing additional relief to Texans impacted by the severe weather.
For accessibility accommodations or to request an ASL interpreter, individuals can call 833-285-7448 and press 2 for Spanish assistance. The provision of these resources demonstrates a commitment to ensuring that all affected individuals can navigate the recovery process effectively.

